If there were minus stars I would give you minus 5. I have been a dual fuel customer for 20 years. I referred a friend in December 2021, she signed up with British Gas as a dual fuel customer and has 2 direct debits with British Gas. However British Gas made a real hash of setting up her accounts, they kept setting her accounts at the wrong address and at one point she had at least 4 different account numbers. We were both promised a reward of £70 vouchers each, Injave lost count of the number of times I have called and emailed British Gas about this and the ridiculous replies I had had from the Customer Service, which is not fit for purpose. I will never recommend anyone to join British Gas, you make false promises of rewards and have no intention of giving the reward to loyal customers. Shame on You !!!! I have contacted you by phone, live chat and email and either had lies or no response.