British Gas are ridiculous, I joined the company last year, they offered a free year home cover, after the year they went into my Bank account, and took £11 for Homecare cover at no time did I set up a D/D after being on the phone for 45 mins and speaking to seven different people, I was moved around told to hang on for a few minutes, which ended up 45 minutes, then I got cut off at 6 pm. I have sent a formal complaint as they Breached the Data Protection act, they went into my account with no D/D being set up.
3 years ago
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