It's just so rubbish send you wrong bills live chat never works the app never works always says for months now we're dealing with the problem bills can't be shown even tho they send u emails to view them been asking for a smart metre since lock down and asked over 5xs about it and still nothing gets done can't email only live chat 8am-6pm which never loads can't easily upload metre readings takes about 40mins would appreciate British gas actually chasing up my smart metre and stop cancelling my billing because of estimated readings over charging me not a clue what my actual bill is!! Coz I can't god dam see it!!