Their technology is rubbish! App hasn’t been working properly since mid Feb 2022. It appeared to be fixed recently and was showing daily usage again - hooray! Then … today a message comes up saying that the daily usage cost shown is at the old kWh rate, not the new rate. So completely useless then! The In Home Display for the smart meter keeps malfunctioning - the gas shows usage and charges when there’s absolutely no gas being used. This tech is supposed to enable us to monitor and manage our usage so as not to end up with excessive bills. Well, British Gas, make sure it works properly then. Just putting an apology on the app, for nearly 4 months, isn’t good enough. Perhaps I’ll just apologise when I can’t pay my bill!