Ridiculous, pathetic, inept customer service. Have been attempting to swap to British Gas Lite for months now to achieve a fixed lower rate. British gas keep objecting to the swap to British Gas!!! Even though my account is well in credit. Takes forever to get through even via webchat none of the links in the emails work. Still unsure if it's going ahead but I just haven't got the time to keep trying to contact them. Would cancel the whole thing and leave if possible.
2 years ago
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