Utterly useless company. Been trying to contact them all morning to give a final metre reading for my deceased mothers account. The automated phone system just sends you round and round in circles and then cuts you off. Finally got through after a dozen attempts by saying DECEASED ACCOUNT HOLDER which then sends you to the bereavement team and a human who can help, who was finally very helpful. Heaven knows how much this has cost the phone bill on premium rate!
2 years ago
British Gas has a
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