Have been waiting for 3 weeks for my energy payment, which I'm entitled too, yet still not got it. I have a prepayment key and they have it on file as my account is cash/cheque account. Rang up about my payment and told after 42 minutes on the phone that they would look into it. I need that credit just like everyone else does, but was told it would take 10 days to resolve situation. As soon as I can I will be changing companies!!
2 years ago
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