I’ve had two years of my smart meter not working, I was told that three different things were wrong with it, had dates to fix it where engineers never turned up, bearing in mind I’m disabled and can’t reach the meter so had to get my Daughter to manually put the codes in for me. After getting the abundsman involved they are coming to fix it on the 9th! Now there’s another issue here received the £66 government support scheme voucher and picked up the vend code from the post office except the meter is saying it’s invalid and the money won’t go on my meter I’m beside myself worrying about this and getting nowhere fast. Tried the call centre, they haven’t a clue tried the app that keeps closing and won’t keep conversation going and tried Facebook where I seem to be being ignored, being disabled with mental health problems this has had a being on effect on that. No one seems to be listening to me!