Dreadful customer service. Rang 6 times in 2 weeks to chase energy support payment. Each time was given different information, with one advisor actually telling me they have no control over when payments are made, it's the government! I waited on hold 47 mins then immediately got cut off. I received my energy payment 2 weeks and 3 days after I paid my dd! Shocking. Doesn't matter now as I've switched suppliers today!
2 years ago
British Gas has a
1.2
average rating
from
3,129
reviews
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