when our balance is in credit, British Gas should return or reduce our bill, but they decided to Increase our bill by £200, when i called and challenged them why? they said i should call our bank to get money back! I mean: British Gas made a mistake, why we had to call the bank and ask bank to return our money?! It is nobody's responsibility but British Gas!
They overcharged the money by mistake, they Refused to return our money, they take NO responsibility!!, what's on earth they are? a gangster, a robber??
2 years ago
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