I was forced to go with BG last year when my energy company collapsed. It's been a nightmare from day one. I have the same problems as other reviewers but in addition I find their website is so confusing and primitive. They now have two systems running in parallel. They will not give me regular statements even when I supply them with readings. They bill electricity without billing gas at the same time. Absolutely useless company. Luckily I have moved to ovo.
2 years ago
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