I have had a problem with a smart meter monitor for several months. Every time I contact BG about it I'm waiting about 20 minutes before phone call is answered. I then explain the issue and on Every occasion the phone then is hung up on me. I ring back and go through it all again only for phone to be hung up on me again. This has happened many times with it happening 5 times in one afternoon. I'm told someone should call me back but they never do.
2 years ago
British Gas has a
1.2
average rating
from
3,020
reviews
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