Absolutely awful in every way. I never had a boiler check for nearly four years. Now as my renewal is up for grabs, trying to contact them is impossible. I went on to my account and was moved from the chatbot to a person, who then transferred me to another person, who then transferred me to another person who then transferred me to another, and finally, I was told I had to go on to WhatsApp and speak to them on there. I'm still waiting, not a word from them. Needless to say my renewal this year will not be with BG
2 years ago
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