British Gas are absolute cons. They took £829 for the last payment which they didn’t send a breakdown off. They took the money already and my mortgage payment wouldn’t have gone if I didn’t look. This company has caused me so much greif, stress and caused me anxiety. My mother is a diabetic and the stress this bill gave her isn’t good for the health. I still don’t know what I paid for and nobody is answering the phone. They don’t even let you submit a complaint online. I am so disgusted and I want a breakdown or refund. Stay well clear. Go with any other provider just not British Gas. I am disgusted and appalled and I’m not going to stop till I get some justice. Please contact me asap and il give my account number I need this looked into asap.