I have been with British Gas for 6 months and I have never managed to speak to an actual human over the phone. One time I waited for so long that I actually cried out of frustration. Ever since I have used the "chat". It is literally impossible to know if there are any humans there either, since they all give you the exact same scripted answers. AVOID THIS COMPANY! I have had problems since the start and absolutely no help. If you encounter any problems, good luck finding any help!
2 years ago
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