1 star is 1 too many. Had an appointment to remove my gas meter and supply in May 2022. They cancelled 2 days before due to lack of engineers. Contacted them back after they never rescheduled, eventually getting a new date in January 23. Was told I would not have to pay standing charge they were still charging me. After 3 or 4 complaints finally getting a letter telling me I can basically get stuffed. So I now have to pay 7.5 months standing charge, approx £95, for their inability to complete on their obligations. DIsgusted customer
2 years ago
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