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Anonymous
I have moved into a property recently, been in there a month. The previous tenants were under British Gas. Called BG the first night I slept there and told them i’m the new tenant and I’ll be switching providers, the call person didn’t like that and BEGGED me to stay. I said no and I told him that any previous debt legally has to be written off because it isn’t mine to pay since I haven’t used ANY electricity or gas. The guy eventually agreed and said he sort it out on the system. I switched providers after 2 weeks of living there. The day I switched BG sent me a message saying I owed £16, give or take a few pennies. I was about to pay them today because it’s payday! It’s been 2 weeks since I switched providers. While on the phone to pay BG I get a text saying I now owe them £30. I ignored it because it’s not true. Within 1 minute, no word of lie, I get an email from BG that says I owe them £52. I’ve lived in the property for a month. Switched 2 week after moving in. At most I use 4 hours worth of electricity a day because I have baby groups and appointments daily to attend to. How in all of the land of the sane can I owe £52? The day I moved into the property the meter said £80 and 3 days later I checked the meter it said £0 so there’s no way that the £52 was the previous bill. I don’t understand. How do people use or recommend British Gas? British Gas need to take a long walk off a short pier with 50 tonne weights chained to their ankles, being money hungry is disgusting and evil
2 years ago
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British Gas has a 1.2 average rating from 3,118 reviews