I moved out of my flat two months ago, informed BG and supplied meter readings. Two months later and after supplying the same information 5 times you have not transferred the meters to the new occupant. When I complain, you write apologizing and ask me for the move out information again, you have done this 3 times. In addition your ‘new’ system does not show all my payments so my balance is higher than it should be even if the readings were correct. Someone even called me to tell me it would be sorted out then I never heard from him again.
1 year ago
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