Absolutely abysmal. I have been trying to get a meter issue sorted since January. Each time I contact them I have to explain it all over again, which takes over an hour. I can't believe they can run the business like this. The online chat is next to useless, takes ages to explain very simple instructions and you are promised appointments that never materialise. 0/10, 1 star is generous.
1 year ago
British Gas has a
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