Having ceased my long standing Homecare agreement because of problems, I hoped my worst experiences with British Gas were behind me only to now find that in addition to taking money from my energy account to pay the bills British Gas have taken an additional £1300+ out of the account without explanation. I sought clarity only to be told that the account was up to date. I have put in a formal complaint and am 13 days into their 21 day promise of a reply. I wouldn’t put money of their promise being met.
1 year ago
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