Absolutely worse energy company.!! Useless. They treating people in unprofessional manner. They suppose to fit pre-payment pay as you go meter into my property, but instead engineer lied it's a temporary meter. Free gas etc until electricity will be taken over.. nothing never happened. It was actually a smart meter, direct supply. And the tried to issue me with hefty bills. This company is a scammer, no care for single parents who are struggling. And having kids. They will try you by giving you wrong service and meter .. 9 months later and I still don't have a pre-payment pay as u go meter. They really don't care. Do not use their service. Bad negative phone call experiences . Just transferring you from one department to another. Nothing will be done. Useless. You could never imagine how much stress these people put me through.