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Anonymous
Very poor customer service following a recent move to an EV Driver contract. Complicated by fact my old account was on the ‘old system’. Smart meter not communicating, long waits on live chat, sent from one call centre to another. The service seems utterly chaotic. Can’t find my account online, a promised callback not delivered. I’m out asap.
1 year ago
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British Gas has a 1.2 average rating from 3,122 reviews