Useless and no replies to emails. What kind of a company does not have email addresses for their customers to use. It is nearly 2024, not 1994! I have even been emailing British Gas's complaints email address (the only one they have that I know does work) and even they ignore the emails that they are sent to them. This has been going on for several months regarding the electricity supply to my office in Tunbridge Wells in Kent. I would suggest that if anyone is looking for a utility provider that they do not use British Gas for either their gas or electricity. People are not willing to sit on hold for an hour to speak to your company. Why did you chose to remove all of the email addresses that your customers used to use to contact you. Account A11421104.