Booked a homecare engineer's visit for today and was given a slot between 8am and 1pm. Waited till 2pm. No engineer; no phonecall; tracking system said that he wasn't even in my area. Tried various phone numbers but they just take you through to an automated message. They later left a message saying giving me another appointment-another 5 hours slot. Unacceptable.
1 year ago
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