British Gas have taken over 5 months to send me money from an underpayment back in October 2023 for my Smart Export . Every month they say sorry for their mistake and payment will arrive within 28days. It never happens , what about my late payment charge as I understand they charge £13 if 14days late? Even Customer complaints said it would be paid within a day or so, that was three weeks ago. Unless received within 14 days will put in court hands and pass on costs. A joke if a company !
1 year ago
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