My 84 year old mother never misses a payment for gas and electric, I am so stressed as British gas keep sending letters saying payments have not been made,add more stress each time I phone them I get put through to South Africa,agents who say they will sort problem but dont or just put phone down, went to mums and she was so agitated and crying,yes another letter saying her payment hadn't,t been recieved,your a disgrace British gas,total disgrace,had enough so changing supplier,hope everyone does then your greedy fat cats can't have those yearly rediculous salaries, can't stress how bad you are without being polite