So very disappointed with British Gas. What a bad system they have created. Have been on live chat for a month and now phone call. My account says I have no account or direct debit for some reason. Nobody can sort. Ended up calling in hope voice connect may help. Was sent twice to different dept to be told after many questions advisor will sort while I sat there. 20mins later suddenly ended up back in a queue at the start again .this time had to start whole process again.. I might not renew end of my contract time. So very upset with them
1 year ago
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