In early March my account was nearly £2,000 in credit and British Gas would not give me a refund nor reduce the direct debit despite numerous requests. I changed to a different supplier at the beginning of April and I have only just received a final bill leaving over £1,400 due to me. Again after many requests on line and on the phone I am still awaiting a refund. This is a substantial overpayment and British Gas are holding on to my money. Terrible customer service!
1 year ago
British Gas has a
1.2
average rating
from
3,116
reviews
