British gas have promised time after time to send us a letter confirming there was a dispute and during this period they put a missed payment on our credit file which is looking like it could put out mortgage up £400 pm, the letter is needed to get the remortgage but they still haven't sent the letter admitting a dispute even though they have admitted every time we call, they just don't care about their customers and have no integrity and no professionalism.
1 year ago
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