Made a complaint about their marketing material. Chased it up a dozen times with no reply. Phone calls go through to a call centre the other side of the world; they try to be helpful, but it seems BG just use it as a dumping ground for complaints they can't be bothered with. Disgraceful customer service. Ditched them and switched to Octopus.
1 year ago
British Gas has a
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average rating
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