I have had 18 months of absolute hell with British Gas, I've had to pay over £1,000 due to there mistakes, I've spoken to people who have absolutely no idea what they are doing, I've gone into food poverty because of British Gas, I had a complete breakdown and my mental health has really suffered. I recently moved house and as you can imagine I was desperate to leave British gas, I submitted 3 meter readings that they stated they had not received! Ringing another country doesn't help as the staff clearly haven't been given the skills to take something as simple as a meter reading down. I left them in May, and paid over what I owed them as I was charged an extra two weeks, plus arrears that there incompetence had coursed and yesterday they took a full payment out of my account for gas and electric for a property I had left in MAY! I just can not cope with anymore from them. They have left me in a terrible place with my mental health and still things are not resolved.