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Anonymous
What is wrong with the online payment. I topped up electric with my debit card it went through, I then tried to top up gas and it said payment failed (and yes I did have money in the bank). Then it said contact my bank, nothing wrong there. I have since tried topping up using my debit card and it will not let payments go through. I cannot go to the post office that's why I had a smart meter installed. Get it sorted. oh and online chat what a joke.
5 months ago
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British Gas has a 1.2 average rating from 3,114 reviews