Impossible to speak to a British call centre. Not quite sure if they had my correct account, they said my readings were from a smart meter, I don't have one, then said someone came into my property on 4th September to take a reading. They did not. AVOID THIS COMPANY AT ALL COSTS, DO NOT USE THEM AS YOUR ENERGY PROVIDER. I will be leaving as soon as my fixed rate contract is up. If I had the option to give them zero rating I would have done so. Staff are also very rude
5 months ago
British Gas has a
1.2
average rating
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