British Gas installed a new boiler on the 16th December 2024 and left me with no hall lights. After over 10 phone call they eventually sent in a subcontractor electrician (they don't have their own!!) , the same one that was involved with the original install. Absolutely useless, didn't even turn up with the right kit to check problem. British Gas have just contacted me on 24th January 2025, basically 5 weeks after leaving me with no lights and refusing to take responsibility. Must have just been a coincidence that the lights went down on the same day as they installed boiler. Surprisingly I've only been in this house since 1997 (27 years) and the lights suddenly don't work after your visit. Now I know why you only have one star out of 3000 reviews. Complete cop out, SHAME ON YOU!!!!!!!