Moved into a property with a prepayment system and realised how medieval it is. You depend on 3rd and 4th parties to add money to your account. It's 2025 and I can't add money through the app or even a phone call. I have to go to a shop to add money and discovered it is cash only!!! In 2025!!! So you have to look for a cash machine, hope that it is working and then go back to the shop to add money to your account. I put £20 in for gas 6 days ago and nothing left!!!!! Try to chat to someone and number 41 in the queue!!! IN 2025!!!
3 months ago
British Gas has a
1.2
average rating
from
3,113
reviews