Arranged to move 3 MPANs - they only managed to transfer two. Then they put them on different internal systems. Sent 8 contracts and 13 sales orders. Cancelled 4 smart meter appointments. Could not get their heads around the fact that two MPANs shared one address. Made seven promises: kept one. Months later I am still waiting for smart meters which I need to enable my storage batteries. By far the worst service I have ever received.
2 weeks ago
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