After 36 minutes waiting,finally I someone answered. She was very rude and arrogant and after she said that she needs to check my account she didn't had a clue about what I was talking about. She asked me to wait a few more minutes to ask her colleagues and then she closed the phone. I spend 1 hour and 10 minutes and I did not manage to sort anything.
Disrespectful and very rude customer service.
2 weeks ago
British Gas has a
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