*UNACCEPTABLE SERVICE - 1/5 STARS* "This company is a complete and utter CATASTROPHE! Engineers MIGHT show up and do the job, but that's where the good news ends. Everything else is a total disaster - bills, complaints, accounts, you name it. The customer service is a JOKE. Live chat, phone calls, social media - it's all just a never-ending cycle of frustration. Broken promises, zero resolution, and complete disregard for your time. And don't even get me started on the priority register - being on it means NOTHING. You're just a number, a nuisance, a paying customer who's not worth the effort. Save yourself the headache and avoid this company at all costs. One star is even too generous."