3 months waiting for £650 refund from British Gas and NOTHING but broken promises and excuses. They have even lied to me in writing multiple times (see attached image for one example last month). I feel like I have been scammed!!
They will reply reviews by saying they want to help and I should contact X department who will help BUT every time I call I get another excuse and they act like scammers AGAIN!
8 hours ago
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