Been having issues since my last bill was 290.00 in julywhen i had not used any gas,only minimal amount.Informed customer service who was completely useless. After further calls (4 in total) They said it was their mistake and would rectify the problem. In the meantime i recieved a letter from thier debt company demanding payment of the 290.00. I paid the correct bill that they had re done in July,But hey ho 8th September ,Another bill came for 168.00,Just six weeks after i paid the correct bill. I had only used 16 units since my last july payment,So on the phone again,And again passed on to another idiot,Who has now passed my complaints onto another idiot,who will no doubt mess it up again. Please please,Do not have British gas for anything!