Horrendous experience with British Gas
Switched electricity account to British Gas in April 17 and paid three months by direct debit totalling £157.50. In Jul 17, I discovered British Gas took over my neighbour's metre by error and I had to pay my previous electricity supplier for the three months. Called in July 3 times and emailed 3 times with no resolution in sight. Just received a letter stating my account balance is on £67! The amount of errors in one account is staggering.
7 years ago
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