They claimed to have read my meter, and over read it by 10,000KWH and over charged me hundred of pounds.. it took around 6 weeks to resolve, hours on hold on numerous phone calls, around 11 more incorrect bills, to get my money back, which left me over drawn and unable to pay my other bills. When I asked them to cover my interest and costs, they offered me £40 (nowhere near the costs their error has incurred me)... when I accepted and said I wanted to still complain to ofgem I was told they would retract their offer of compensation if I complained to ofgem. This is clear bribery but as ofgem will not compensate me and I need the money I felt forced to not compain to ofgem. Bribed to not complain to Ofgem