i had 6 homecare policies with b.gas i now have 3 2 of those are giving me problems,,, i already cancelled 3 because they truly do not provide a fair service they do not turn up for appts. they refused to fix a boiler blaming sludge leaving at risk tenants with no hot water. tried to charge me £750 for a flush....a new boiler is £650 to buy! 40 mins waiting on the phone each time i call They cut you off the phone if they feel like it making you wait another 40 mins they will put up the price about 25% every year unless you threaten to leave Out of 6 policies 5 have given me numerous reasons to be VERY unhappy with them If you think problems with your single policy are just unlucky.... then think again B.Gas are a rouge company and are getting worse