Horrible service. I have received letter from British gas for to book annual service. I had called British gas customer service and booked annual service on 3rd Aug. 2017. When engineer starts to the service, British gas engineer has been given over air pressure with pedal pump, then the small cylinder is blasted, I am witnessed for that. After that he hasn’t allowed anyone to watching him. Next day he has replaced with new one. 9th Aug.2017 I have received letter from British gas they are cancelled my home care agreement. Reason is showing, “no longer meets Gas safety or Building Regulations”. Previous Boiler service history was showing, same company (British gas) was serviced on 9th Sept. 2016. Then I was send letter and previous service history to British gas complaint team on 24th October 2017 and asking refund, British gas deducted money from my account £119.00. 9 weeks now, British gas not respond yet. No recommend