British gas Homecare. Terrible, terrible service. Booked an appointment two months in advance at my parents' house. Drove 100 miles. No-one turned up. Called up, only to be told that it had been cancelled due to lots of boiler break-downs. There was no notice, no compensation, no recourse. I asked to escalate the issue, and was told it would take two months. Also, two months to get another appointment.
7 years ago
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