Absolutely the worst customer service I have ever experienced. I took out a Landlords Homecare policy and was due for an engineer to visit my property today as I have tenants moving in on Monday and I legally have to have a gas safety certificate before they can move in. The engineer didn’t turn up and when I called then they said for some reason the engineer hadn’t been booked in properly and that the only thing they could do is re-book for March! I have tow tenants that now cannot move into my flat on Monday and are going to be homeless.
7 years ago
British Gas has a
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