We tried to switch energy suppliers because British Gas sound good on paper, a month later 11 hours spent on their chat line enough emails to fill a rainforest and still no satisfaction. I have cancelled my Direct Debit let them chase me because if I have to keep contacting a different person in a call centre each and every time I will have no hair left. If you have a fleeting thought of changing to British Gas save yourself a lot of grief and let that thought go!! It should have been a simple switch heaven help you if you have a real problem.
7 years ago
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