We booked our annual service and it was put back 1 month due to all engineers being out on emergency call outs....
Our renewal documents come soon after and we realised that our next appointment would be after this years contract ends. I cannot get hold of any customer service, and am loathed to pay £409 for an annual check up when I can’t get hold of anyone let alone trying to in an emergency. I recommend anyone joining home care read the small print, and invest in your own local plumber....
6 years ago
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