I am stuck with British Gas ! I had a refund in April as they said the company had made a mistake £224 reversed (electric) after huge discussion with representative,,, in July without any communication they added it back on to my bill.
Same happened with my gas £300 deduction in April I was told due to a mistake of BG , it was added back on in July . I’m paying £86 a month for electric and £75 a month for gas ,,, there is only myself and husband in the property and we both work full time !!
I called BG thinking smart metre must be sending the wrong info , I am told I can have it checked but will need to pay if no fault is found ,,, I don’t want to pay them any more money!!!
I can’t leave them yet because in debit of £231.84 !! I just can’t see how I’ve used all of this energy!!
6 years ago
British Gas has a
1.2
average rating
from
3,141
reviews