On the rewards program over Christmas tried to access A weeks worth of free electric but was unable to . But it would let me logon to pay my bill not a problem but to get something for free not a chance . Rang a member of staff they tried to do it but unfortunately could not access. He rang me back the next day but still couldn’t access it so as a goodwill gesture you offered me 1 pound and 3p
20 years have been a loyal customer gas and electric seems a bit of an insult
6 years ago
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